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Apple Health connection issues

What to check if Apple Health data is not appearing or syncing correctly in Zovrah.

Overview

Zovrah can connect with Apple Health to support parts of your app experience where health-related data is available and permission has been granted.

If Apple Health data is not appearing correctly, the issue is usually linked to permissions, device settings, the data source, or a temporary syncing delay.

Check Apple Health permissions

Start by checking that Apple Health permissions are enabled for Zovrah in your iPhone settings.

Zovrah can only access the Apple Health data types you have allowed. If a permission is turned off, Zovrah will not be able to use that information inside the app.

Check the data source

Apple Health data may depend on your iPhone, wearable, or another connected app providing the information.

If the data is not appearing inside Apple Health itself, Zovrah may not be able to access or display it.

Reconnecting Apple Health

If permissions are enabled but the data still does not appear correctly, try disconnecting and reconnecting Apple Health where this option is available in Zovrah.

You can also close and reopen the app, check your internet connection, and allow a short time for syncing.

What Zovrah can use

Zovrah only uses Apple Health data where access has been granted and where the information is relevant to your app experience.

Connected data may support areas such as activity, readiness, trends, and personalised insights, depending on what is available.

Need more help?

If Apple Health data still does not sync correctly, visit zovrah.com/help and choose the most relevant app support route.

Include what data is missing, when you noticed the issue, and whether the information appears correctly inside Apple Health.

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