Overview
You can request access to your personal data through the Zovrah app or through zovrah.com/help.
Data requests help you understand what information is linked to your account and how your activity is used across Zovrah.
What your data export may include
Depending on your account activity, your data export may include information such as account details, app activity, check-ins, logs, reflections, rewards records, subscription-related information, and support-related records where applicable.
The exact information included may depend on how you have used Zovrah and which features are connected to your account.
Requesting your data in the app
Where available, you can request or access your data through the Zovrah app.
This is usually the simplest route because the request is linked directly to your signed-in account.
Requesting your data through support
You can also request your data through zovrah.com/help by choosing the most relevant privacy or account support route.
When submitting a request, use the email address linked to your Zovrah account so the team can review it properly.
Information that may be excluded
Some information may be excluded from a data export where required for security, legal, privacy, fraud prevention, or technical reasons.
This may include information that affects another person’s privacy, internal security systems, or records Zovrah is required to retain or protect.
Need more help?
For full information about your data rights and how Zovrah handles personal information, visit zovrah.com/legal/privacy.
If you need help making a data request, visit zovrah.com/help and choose the most relevant support route.
