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What Kairo cannot help with

A clear guide to Kairo’s limits, when to use your own judgement, and when to speak to a qualified professional.

Overview

Kairo is designed to support reflection, insight and behaviour change inside Zovrah.

It can help you understand your scores, patterns, check-ins, goals and daily routines, but it is not a replacement for professional support. Kairo should be used as a guide to help you think more clearly, not as the final authority on your health.

Kairo is not medical advice

Kairo cannot diagnose, treat, prescribe, prevent or cure medical conditions.

It cannot replace a doctor, therapist, dietitian, pharmacist, emergency service or other qualified professional. If you need medical, mental health, nutritional or medication-related advice, you should speak to someone properly qualified to support you.

When to seek professional support

You should seek professional support if you are dealing with persistent or severe stress, mental health concerns, disordered eating, injury, illness, pregnancy-related questions, medication questions, unusual symptoms or anything that feels urgent or unsafe.

Kairo can help you reflect on your routines and patterns, but it should not be used to manage serious or urgent concerns.

Kairo depends on your Zovrah data

Kairo’s guidance is based on the information available in your Zovrah account.

If check-ins, logs, goals, journal entries or other context are missing or inaccurate, Kairo may have an incomplete picture. This can affect the quality of its responses.

The more honest and consistent your Zovrah data is, the more useful Kairo can be.

Kairo may not always be perfect

Kairo may occasionally misunderstand context, miss something important or provide guidance that does not fully fit your situation.

Use your judgement when reading Kairo’s responses. If something does not feel right, add more context, ask a follow-up question, or seek proper support where needed.

How to use Kairo safely

Use Kairo for reflection, pattern recognition and practical wellbeing support.

It can help you understand what may be affecting your Sleep, Stress, Nutrition and Readiness, but you should always consider your own lived experience and seek professional help when the situation requires it.

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